{"id":1054,"date":"2022-12-16T06:52:29","date_gmt":"2022-12-16T06:52:29","guid":{"rendered":"https:\/\/samuiluxuryboats.com\/?page_id=1054"},"modified":"2024-01-03T11:37:46","modified_gmt":"2024-01-03T04:37:46","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/samuiluxuryboats.com\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.19.4″ use_background_color_gradient=”on” background_color_gradient_type=”circular” background_color_gradient_direction_radial=”top left” background_color_gradient_stops=”rgba(255,255,255,0.89) 30%|rgba(255,255,255,0) 80%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(255,255,255,0.89)” background_color_gradient_start_position=”30%” background_color_gradient_end=”rgba(255,255,255,0)” background_color_gradient_end_position=”80%” background_image=”https:\/\/samuiluxuryboats.com\/wp-content\/uploads\/2022\/12\/71c36de4-357a-4087-859f-d8518a739fd0.jpg” custom_padding=”8vw|0px|280px|0px|false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” header_font=”Raleway|700|||||||” header_font_size=”80px” header_line_height=”1.2em” header_5_font=”Raleway|700||on|||||” header_5_text_color=”#000000″ header_5_font_size=”20px” header_5_letter_spacing=”0.5em” header_5_line_height=”1.8em” animation_style=”zoom” animation_intensity_zoom=”5%” header_font_size_tablet=”48px” header_font_size_phone=”32px” header_font_size_last_edited=”on|phone” header_5_font_size_tablet=”14px” header_5_font_size_phone=”12px” header_5_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Frequently asked questions<\/h5>\n

FAQs<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Blog” _builder_version=”4.16″ background_color=”#ffffff” max_width=”90%” max_width_tablet=”” max_width_phone=”100%” max_width_last_edited=”on|phone” custom_margin=”-160px|||” border_color_all=”#ffffff” border_width_left=”10vw” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion closed_toggle_background_color=”#FFFFFF” icon_color=”#4885ED” _builder_version=”4.23.4″ _module_preset=”default” text_orientation=”left” hover_enabled=”0″ rank_math_faq_schema=”on” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”What is the weather like around Koh Samui?” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”on”]<\/p>\n

We encourage our guests to not reply on accurate information from Mobile Phone weather apps. They are not always accurate or sufficently detailed. Rain showers can be very localised and shortlived most of the year round.<\/p>\n

Please check with us directly for detailed advice and to confirm your understanding of conditions.<\/p>\n

We also rely on reports from captains, live webcams and official weather station reports at various different locations.<\/p>\n

Check out our Koh Samui Weather page<\/a> for more information<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can we book a half day tour to Ang Thong National Marine Park?” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Everything is possible given the right weather conditions and managed expecations. A full day 8 hour charter booking is required even if only going there for 30 minutes to take photos and come back, this is due to the journey time of approximately 70-90 minutes each way (depending on whether reaching Koh Wao for snorkeling or Koh Wao Tulap for the Emerald Lagoon and panoramic viewpoint)<\/p>\n

We can reduce the tour time to between 4 and 6 hours if no snorkeling is required.<\/p>\n

We can also combine visiting viewpoints at Ang Thong and Koh Tao in the same day (only by speedboat or motor yacht) however please be advised there is a significant additional fuel and engine hours surcharge. Please feel welcome to contact us<\/a> for a quotation.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”We would love to see some traditional Thai dancing, how can you help?” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

This is such a wonderful cultural experience that can be seen across Thailand. We can recommend shows on Samui and can make arrangements for your group to see these when you book with Samui Luxury Boats.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”We would like to experience a longtail boat taxi, can this be arranged?” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Certainly, as part of your boat tour, we can arrange for your group to travel in a longtail boat. It is one of the more iconic images of Thailand and we know some of the best operators.<\/p>\n

Naturally, we can’t describe them as “luxury” so they do not appear on our website. Maybe we should launch “samuifunboats.com”?<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Which Samui restaurants do you recommend and can you help with reservations?” open=”off” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Samui is such a dynamic environment for restaurant options. If you let us know what you are looking for, we can happily recommend options and secure reservations for you during your stay on Samui.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”We have seen spectacular footage on fire shows on the beaches in Thailand, is this a service you provide?” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We can make arrangements for this vent during your boat tour. Just request this on your booking form and we will organise it for you.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I see the prices and inclusions?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Please browse our website catalog<\/a><\/strong> and submit an inquiry<\/a><\/strong><\/p>\n

Inform us of your approximate<\/strong> budget,<\/strong>\u00a0preference for boat type <\/strong>and the number of guests\u00a0<\/strong>in your group<\/p>\n

We can then recommend you the best speed boat<\/strong> or motor yacht <\/strong>– most suitable for Ang Thong National Marine Park or Koh Tao due to journey times (80-90 minutes each way)<\/p>\n

Or suggest the most suitable catamaran <\/strong>or sailing yacht <\/strong>– ideal for cruises around Koh Samui or Koh Phangan with less tourists and more unspolit nature<\/p>\n

It’s helpful for us to know your budget or the best rate you have seen elsewhere so we can ensure that our offering is what you need.<\/p>\n

For\u00a0<\/span>prices and inclusions<\/strong> you can visit our catalog on WhatsApp<\/a><\/strong>:\u00a0<\/span><\/p>\n

You will find categories<\/strong> for each boat type<\/strong>, you can click view<\/strong> on each boat\/yacht and then see more<\/strong> for all of the details.<\/strong><\/p>\n

Please feel welcome to call or email us<\/strong> for any specific boat prices or quotations.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there a bathroom onboard?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Yes! All the boats\/yacht we work with have a fully functional marine bathroom or even a full ensuite bathroom with hot fresh water shower! We understand our guests want to shower off salty water before drying off from a swim.<\/p>\n

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[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the cancellation policy for bad weather?” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Please visit our cancellation policy<\/a> page.<\/p>\n

If you have any concerns or questions about specific scenarios we are happy to advise you further. Get in touch<\/a> for a quotation.<\/p>\n

 <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How does the free transfer work?” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

We provide complimentary round trip transfers by private air conditioned car or minivan. Contact us<\/a> for a charter or tour quotation.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the journey times between islands?” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Please take a look at our interactive map<\/a> to learn more about the journey times from Koh Samui to the various destinations<\/p>\n

High specification speed boat and motor yacht typically cruise at speeds 2-3 times faster than sailing by catamaran or sailing yacht.<\/p>\n

There is limited snorkeling (lack of marine life and ocean visibility) close by to Koh Samui, therefore it is important to understand the necessary journey times and allow us to advise you the best itinerary.<\/p>\n

Google MyMaps by Samui Luxury Boats<\/a> (link opens in new window)<\/p>\n

Travelling by speed boat or motor yacht<\/strong>, departing from north east Koh Samui with average cruising speeds of 22-28 knots:<\/p>\n

– Koh Phangan (snorkeling spot \u2013 north west at Koh Raham\/Koh Ma) – Approximately 45-50 minutes in average conditions<\/p>\n

– Koh Tan\u00a0(snorkeling spot \u2013 south Koh Samui) – Approximately 45-50 minutes in average conditions<\/p>\n

– Ang Thong National Marine Park (snorkeling spot \u2013 north at Koh Wao) – Approximately 80-85 minutes in average conditions<\/p>\n

– Koh Tao & Nangyuan Island\u00a0 (snorkeling spot \u2013 north west at Koh Nangyuan) – Approximately 90 minutes in average conditions<\/p>\n

Please note for <\/strong>Sailing Yacht or Catamaran, <\/strong>cruising at 8-10 knots takes 2 or 3 times longer so better to stay closer to Koh Phangan and around Samui unless considering overnight<\/em> tours.<\/p>\n

For the Ang Thong National Marine Park a 9-10 hour charter is required in suitable conditions (2 -3.5 hours each way is possible depending on ocean conditions – therefore itinerary can change to suit your preferences) Koh Tao & Nanguyan would lake 4+ hours from Koh Samui by catamaran or sailing yacht.<\/em><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How does Samui Luxury Boats handle payments?” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

To secure your date we require a 50% booking deposit to be paid through our range of global payment options.<\/p>\n

We will provide you with a invoice with all inclusions, terms and conditions and details of your booking and any special requests.<\/p>\n

We provide payment options via credit card through:<\/p>\n